Norton Antivirus Support: Norton Internet Security 2013 Error: 8506, 421

Tuesday 9 February 2016

Norton Internet Security 2013 Error: 8506, 421


NIS 2013 "Autofix" failing and generating

Norton Internet Security
20.2.0.19
Error: 8506, 421
Windows 7 Home Premium
7601.17944.amd64fre.win7sp1_gdr.120830-0333
Norton Autofix Results: 0 item(s)
Please go back to NIS 2012 by following these instructions. If you think 2013 has been updated enough for you, you can allow the upgrade.


Follow these steps:

Download the Norton Removal Tool from here www.norton.com/nrt

Download the NIS 2012 from www.norton.com/nis12

If you use Identity Safe, backup/export your data. Do this in CSV format

Uninstall your Norton product with Windows control panel.

Reboot.

Run the Norton Removal Tool.

Reboot.

Run the NIS 2012 download..

Run LiveUpdate (rebooting as requested) until LiveUpdate responds "no updates found".

If you use Identity Safe, try to log in. If it works you are done. If it does not, import your Identity Safe data.

Be sure to go into Settings - Computer - Updates and turn off the option for Automatic Download of new version. 

If your problem again comes up call us +1-855-517-2433 (Toll Free) and you can post question related norton internet security

2 comments:

  1. Thanks for sharing this information. Your post is very beneficial for the Norton users. If you need help to fix Norton Error 8506 and 421 then contact Norton support center.

    ReplyDelete
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